Shipping Policy

At Anapai, we’re excited to deliver our bags to over 100 countries worldwide. We strive to provide a seamless experience, including a free delivery option for all orders. However, please note that delivery times are estimated and not guaranteed.

Shipping Details

Processing Time

Orders are typically processed and dispatched within 3 business days.
Processing times may vary during peak periods or for high-demand items.

Estimated Delivery Times

While we work with trusted carriers to ensure timely delivery, actual transit times may vary due to factors outside our control, such as customs delays or carrier disruptions. Below are general delivery estimates based on recent shipping trends:

Europe (EU): 7 to 10 business days
United Kingdom (UK): 7 to 10 business days
North America (U.S. & Canada): 7 to 10 business days
Oceania (Australia & New Zealand): 7 to 14 business days
Asia (Singapore, South Korea, Japan): Approximately 7 business days

Please note: Delivery times are provided as general guidelines and do not constitute a guarantee. Delays may occur due to customs processing, local holidays, or unforeseen logistical issues.

Shipping Costs

Free Standard Shipping is available for all orders.
Additional expedited shipping options may be available at checkout for an additional cost.

Customs and Import Duties

For international orders, customs fees, import duties, or taxes may be assessed upon delivery by the destination country. These fees are the responsibility of the recipient and are not included in the total cost of your order.

Lost or Delayed Shipments

While we aim to ensure all orders are delivered within the estimated timeframes, we are not liable for delays caused by:

Customs clearance processes
Carrier-related disruptions (e.g., strikes, weather delays)
Incorrect or incomplete shipping addresses provided at checkout

If your shipment appears to be delayed, please contact us at contact@anapai.com, and we will assist in resolving the issue with the carrier.

Contact Us

For any questions or concerns about your shipment, feel free to reach out to us at contact@anapai.com.